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The Firs Residential Care Home

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About

Assisted Living Facility
The Firs is an established residential care home with an outstanding reputation, nestled within 1.5 acres of gardens in a picturesque and tranquil area of East Devon. We are within walking distance of Budleigh Salterton, a charming seafront town on the Jurassic Coast which has flourished over the years, once a small fishing village with a long and interesting history of smuggling. The pebble beach, lined with quaint multi-coloured beach huts, is breathtaking and just a short journey from our home.

Location

The Firs Residential Care Home
33 West Hill, Budleigh Salterton, DEV
EX9 6AE, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.