Kenwith Castle is a Care South home for residential and dementia care in the heart of the spectacular North Devon coastal countryside. With 30 acres of grounds and gardens, the home is a sympathetic conversion of the original building, with a purpose-built modern wing.
Kenwith Castle has 54 rooms and suites available for single or double occupation. Each room is provided with its own ensuite WC facilities, direct dial telephone, television and internal contact system with call buttons for immediate assistance.
Kenwith Castle offers a country home lifestyle with specialist residential or dementia care at a realistic cost.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.