Our Nightingale home provides high-quality residential, nursing, end-of-life and palliative care for older people with dementia.
We have a wealth of specialist experience of caring for people with mixed care and nursing needs. At Nightingale, we don’t label people. We treat everyone as an individual. As their needs change, so does the level and type of care they receive from us. Nightingale is their home.
As well as caring for our residents we care about their families too. We don't have set visiting times, and our door is always open for a chat.
If you’d like to find out more about how we could support you or a family member, please get in touch today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.