Certified by Macmillan Cancer Information and Support Centre - Derby, Derbyshire • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
A confidential drop-in service for anyone who: requires information about cancer; is living with or beyond cancer; is living with treatable but not curable cancer; is living with the consequences of cancer and its treatment; is looking to reduce the risk of cancer; is a carer, relative, or friend of someone with cancer and is a healthcare professional.
Details
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Macmillan Cancer Information and Support Centre - Derby, Derbyshire • Jun 28, 2026
Macmillan Cancer Information and Support Centre - Derby, Derbyshire
Level 1, (Entrance 24), Cancer Specialist Services, Derby, DER
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Information and Support Centre - Derby, Derbyshire
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About local cancer support?
You can find out more information about local cancer services here https://www.macmillan.org.uk/cancer-information-and-support/in-your-area?pcode=
What services does the Macmillan Cancer Information and Support Service offer?
The service offers cancer information, counselling, complementary therapies, support from health professionals, benefits and grants advice, and support groups.
How can I contact the Macmillan Support Line for free cancer support?
You can call the Macmillan Support Line at 0808 239 5724, available 7 days a week from 8 am to 8 pm.
Where is the Macmillan Cancer Information and Support Service located?
It is located at Cancer Specialist Services (Level 1, Entrance 24), Royal Derby Hospital, Uttoxeter Road, Derby, DE22 3NE, UK.
What are the opening hours of the Macmillan Cancer Information and Support Service?
The service is open Monday to Friday from 8:30 am to 4:00 pm and is closed on weekends.
Is the Macmillan Cancer Information and Support Service wheelchair accessible?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
Where can I find cancer support resources in British Sign Language?
Macmillan provides cancer information in BSL and can assist with accessing the Support Line. More details are at macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl.
What nearby medical facilities can patients access when visiting Macmillan Cancer Information and Support Service?
Nearby medical facilities include the University Hospitals of Derby and Burton NHS Foundation Trust and the Derbyshire Children's Hospital, providing comprehensive healthcare support.
Are there convenient food options near the Macmillan Cancer Information and Support Service?
Yes, nearby options include Subway, Cafe Qualita, and Costa Coffee, offering sandwiches, coffee, and light meals for visitors and patients.
Where can I shop for essentials near the Macmillan Cancer Information and Support Service?
Convenience stores like Costcutter and retail outlets like M&S are close by for shopping needs.
How can nearby pharmacies support those visiting the Macmillan Cancer Information and Support Service?
Nearby pharmacies such as Boots provide convenient access to medications and health products for cancer patients and carers visiting the service.
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