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Heatherton House Care Home - Care UK

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About

Nursing Home
Heatherton House in Littleover provides round the clock residential, dementia and respite care, as well as compassionate end of life care. The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon. Each tastefully decorated bedroom has an en-suite bathroom, and many have views of the beautiful, landscaped garden, an area perfect relaxing with loved ones. Located just 10 minutes from Derby’s city centre, the dedicated activities team organise regular activities, events and outings for residents.

Location

Heatherton House Care Home - Care UK
170 Rykneld Rd, Derby, DER
DE23 4AL, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.