Retirement CommunityAssisted Living FacilitySenior Citizen Center
Foylebank Care Home in Chaddesden, Derby provides high quality residential care for 35 residents.
We respect all our residents – their dignity, their space, and their right to make personal choices in care.
Each resident is different, and we offer a range of activities and menu options so every person feels happy, stimulated and cared-for.
As well as caring for our residents we care about their friends and families too. They are welcome to visit at any time, and there’s always tea and coffee available!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.