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Heanor Park Care Home

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About

Assisted Living Facility
Heanor Park is a purpose-built care home offering comfort, dignity, and a vibrant lifestyle. Our spacious en-suite rooms feature walk-in showers, while our dedicated team delivers personalised, resident-led care. Residents enjoy beautiful private gardens, relaxing lounges, and a wide range of facilities including a spa, hair salon, cinema, library, family room, on-site shop, and activity rooms. Regular minibus outings, engaging activities, and a warm, welcoming atmosphere make Heanor Park feel truly like home.

Location

Heanor Park Care Home
32 Ilkeston Road, Marlpool, DBY
DE75 7DT, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.