Gillotts Funeral Directors in Heanor has been part of this community since the Second World War.
Our local team - Anthony, Helen, and Amanda - brings decades of combined experience and genuine warmth to every family we serve across Heanor, Ripley, Langley Mill, and the surrounding area.
As an independent, family-run funeral director, we offer everything from a simple direct cremation to a fully personalised funeral, with honest pricing and compassionate guidance at every step.
Our team is available 24 hours a day, every day of the year.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.