Go Beyond is a national children's charity which provides free respite breaks to children from all over the UK who would really benefit from a break from their home lives.
The Daleside Retreat was purchased at the end of 2014 and opened the following year. It is set in 62 acres of beautiful countryside, situated just outside the village of Fenny Bently in Derbyshire.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.