This profile is uncertified and using publicly sourced data
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Business Details
About
Funeral Director
Helen Wathall is the Managing Director who represents the fifth generation of the family business, established back in 1858. Over the years we have always prided ourselves in offering a very high standard of service. Today there are 29 members of staff providing the traditional, dignified, quality of service, which the people of Derby and the surrounding areas have come to expect - 24 hours a day, 365 days a year.
Location
Wathall's - The Funeral Directors
8 Nottingham Rd, Derby, DBY
DE72 3JU, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.