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The Old Vicarage Care Home

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About

Assisted Living Facility
This family-run, award-winning home in Clay Cross, Chesterfield, Derbyshire, offers affordable quality care. Our friendly, caring team ensures person-centred care with residents encouraged to lead an enriched life, supported by our engaging social programme packed full of clubs, trips out and regular entertainment. We have comfortable and well-equipped bedrooms and our pleasant sensory gardens have an aviary and patio seating area shaded by mature trees. Our residents with dementia are supported with sensory areas, reminiscence activities and memory boxes.

Location

The Old Vicarage Care Home
Stretton Road, Clay Cross, DBY
S45 9AQ, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.