Chatsworth Lodge Care Home is a homely, modern and bright care home offering residential care, dementia-friendly residential care and short-term respite care.
Proudly rated 'Good' by CQC, we offer residential care for those living with dementia, as well as short-term respite stays to help provide an invaluable break to home carers. Respite care is also a great way to try our community for yourself, so if you're unsure whether Chatsworth Lodge Care Home is the right care home for you, why not book a respite break and see what we have to offer?
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.