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Business Details
About
Nursing HomeAssisted Living Facility
Merton Place Care Home is a purpose-built home located in the heart of Colwyn Bay on the beautiful North Wales coast. We provide exceptional residential, nursing, and palliative care within a safe, supportive, and homely environment. Designed to promote comfort, dignity, and independence, Merton Place features bright, spacious en-suite rooms, modern facilities, and welcoming communal lounges on every floor.
Our dedicated and compassionate team delivers person-centred care tailored to each resident’s needs, ensuring they feel valued, comfortable, and truly at home. Residents enjoy freshly prepared, nutritious meals made to their preferences, alongside a varied programme of activities and events led by our experienced Activities Coordinator.
Location
Merton Place - Fairways
8 Pwllycrochan Avenue, Upper Colwyn Bay, CWY
LL29 7BU, United Kingdom
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.