At Shire Hall Care Home in Wales, only a short walk from Cardiff Bay, residents receive the highest level of residential, dementia and nursing care in a luxury, warm and homely environment.
All residents are supported by caring and passionate people and are encouraged to live active and fulfilled lives, whether their needs require simple or complex care. We offer a luxury experience, from the personalised care we provide to the three course meals cooked by chefs, en-suite rooms with TV point and beautiful landscaped gardens. With a vibrant café and choice of lounges, tailored daily activities and more, our care home in Wales offers residents an excellent quality of life.
Contact Shire Hall Care Home to find out more or arrange a visit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.