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Hallmark Shire Hall Luxury Care Home

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About

Assisted Living FacilityNursing Home
At Shire Hall Care Home in Wales, only a short walk from Cardiff Bay, residents receive the highest level of residential, dementia and nursing care in a luxury, warm and homely environment. All residents are supported by caring and passionate people and are encouraged to live active and fulfilled lives, whether their needs require simple or complex care. We offer a luxury experience, from the personalised care we provide to the three course meals cooked by chefs, en-suite rooms with TV point and beautiful landscaped gardens. With a vibrant café and choice of lounges, tailored daily activities and more, our care home in Wales offers residents an excellent quality of life. Contact Shire Hall Care Home to find out more or arrange a visit.

Location

Hallmark Shire Hall Luxury Care Home
9 Overstone Court, Butetown, CRF
CF10 5NT, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.