Saltash Funeral Directors Pengelly Funeral Service was formed by Peter Pengelly in 1982 at Landrake, moving to Saltash in 1986.
In 2007, Peter entrusted his business to Walter C. Parson, a family business originating from Stoke Climsland, Cornwall. Today, our dedicated team, headed by David Fowell, ensures that Peter’s exemplary standards are upheld.
Situated in the heart of Saltash shopping centre, this property was the ideal location to serve the local community of Cornwall, and was extensively refurbished in June 2007. David and Ayesha also serve the Torpoint office.
Our Saltash office serves Saltash, Hatt, Landrake, Tideford, St Germans and the surrounding areas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.