Harbour Housing is a charity with a mission. Our mission is to transform the lives of the South West’s most vulnerable individuals and play our part in making homelessness a thing of the past.
We provide a range of tailored services all with the aim of helping people who are either homeless or facing homelessness transform their lives. Ranging from supported accommodation to our dedicated EVA Project property for women fleeing domestic abuse or sexual violence, to our outreach project or seasonal cold weather provision, everything we do has one aim in mind – changing people’s lives for the better.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.