Cornwall Direct Cremations was created after receiving a growing number of enquiries for a simple but dignified “cremation only” service. A service that was fairly priced that treated everyone with the dignity, care and respect that we all deserve.
In response, Cornwall Direct Cremations came into being to provide a simple but dignified and caring, cremation only alternative. We have also seen a large growth in internet cremation service providers. We have developed something to be more personal in the approach compared to the providers who only have an online presence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.