Certified by Macmillan Cancer Information and Support Centre - Carlisle, North Cumbria • Jun 21, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
We are a drop-in Centre at the Cumberland Infirmary (please phone to confirm opening times if you are making a special journey). If you're living in North or West Cumbria and have been affected by cancer, the Macmillan Information and Support Service can offer you access to high quality information and support in a relaxed and confidential environment.
We are currently operating a restricted service and there may not be someone available every day. However, please do phone (and leave a message if necessary) and we will get back in touch with you. We offer support to patients, families, friends and health professionals. We also have a mobile phone for people who prefer to text. Our numbers are below - please contact us for more information.
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Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
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Certified by Macmillan Cancer Information and Support Centre - Carlisle, North Cumbria • Jun 21, 2026
Macmillan Cancer Information and Support Centre - Carlisle, North Cumbria
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Information and Support Centre - Carlisle, North Cumbria
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is Macmillan Cancer Information and Support Service in Carlisle?
Macmillan Cancer Information and Support Service in Carlisle helps people affected by cancer with questions about cancer, work, money, life, or simply to listen. Support is available via their free Macmillan Support Line, open 7 days a week from 8 am to 8 pm.
How can I contact a cancer specialist through Macmillan Cancer Support?
You can call the Macmillan Support Line at 0808 239 5724 to speak to cancer support experts. It operates 7 days a week from 8 am to 8 pm.
What are the opening hours of the Macmillan Cancer Information and Support Service in Carlisle?
The service in Carlisle is open Monday to Friday from 11:00 am to 2:30 pm, and closed on Saturdays and Sundays.
Are there resources available for cancer information in British Sign Language and other languages?
Yes, Macmillan produces cancer information in British Sign Language (BSL) and offers materials in a range of different languages to assist diverse communities.
Can I get financial support and grants for costs related to cancer from Macmillan?
Yes, Macmillan offers small, one-off means-tested grants called Macmillan Grants to help with extra costs of living with cancer. Information and applications are available online or via the support line.
Is there wheelchair accessibility at the Macmillan Cancer Information and Support Service location?
Yes, the facility has wheelchair accessible entrance, seating, and restrooms to accommodate all visitors.
What nearby hospitals are close to Macmillan Cancer Information and Support Service in Carlisle?
Nearby hospitals include Carlisle Hospital, Eden Breast Clinic, A & E Carlisle, and Cumberland Infirmary. These facilities can provide medical treatments and diagnostics complementary to Macmillan's support services.
Where can I find refreshments near the Macmillan Cancer Information and Support Service?
Costa Coffee is located nearby, offering coffee, smoothies, and baked goods—convenient for visitors or patients seeking refreshments before or after their appointment.
Are there any shops near the Macmillan Cancer Information and Support Service for convenience?
Yes, Costcutter convenience store is nearby, where visitors can purchase groceries and everyday essentials.
How can nearby points of interest like Carlisle Ambulance Station and Cumberland Infirmary help patients visiting Macmillan Cancer Support?
Carlisle Ambulance Station and Cumberland Infirmary nearby provide emergency and hospital services that complement Macmillan's cancer support, ensuring comprehensive care access for patients in the area.
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