Bridge House Care Home is a person centred care facility. We want our residents to live a purposeful and meaningful life and believe that is the responsibility of everyone in the home. We place emphasis on ensuring our resident’s families are supported and this is very much a part of our care workers duties, as is working closely with health professionals to ensure high quality care is delivered at all times. In addition to excellent rates of pay we offer many compelling benefits to those joining our team, such as extra pay for overtime shifts, loyalty bonus, or our monthly John Fisher Award.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.