Publicly Sourced
Upton Dene Residential and Nursing Home - Sanctuary Care
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Business Details
About
Nursing HomeSenior Citizen Center
Upton Dene is a stunning new flagship care home positioned in a residential area alongside the Countess of Chester Hospital in Cheshire.
Three-miles outside the centre of Chester, our new care home is a short drive from all the shops, cafés, pubs, library and other attractions the city has to offer.
Our dedicated team provide a range of care and support for residents, including residential care, dementia care, nursing care, palliative care and respite care.
Location
Upton Dene Residential and Nursing Home - Sanctuary Care
Upton Dene Residential & Nursing Home Caldecott Close, Upton, CHW
CH2 1FD, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.