Westwood Court can provide care for up to 56 people. It is registered to provide personal care for people with enduring Mental Health problems, Dementia and old age. It is located in rural Winsford in the heart of Cheshire close to local shops and easily accessible to public transport. The Home offers palliative care, day care and respite care as well as permanent placements and has a separate Dementia Unit. There is a lift to all floors, gardens, a Kitchenette for residents to use and the home is fully wheelchair accessible. 32 of the 56 bedrooms have en-suite facilities.
The home offers and array of activities and boasts a dedicated activity co-ordinator.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.