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Charles Stephens Funeral Directors Neston

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About

Funeral Home
Located in the town centre of Neston, our office on Neston Cross is ran by Mark who has worked for Charles Stephens for over 20 years and is a friendly and familiar face within Neston. Charles Stephens incorporated with fellow local independent funeral director, Henry Norman, back in 1993 and took ownership of their two offices in Neston situated on The Cross and Mellock Lane. As an independent family business in it's fifth generation, we pride ourselves on providing the local community with the very best funeral care since 1896. Our promise to you is that we will be by your side from your first call to the end and beyond, offering a listening ear, expert guidance and advice every step of the way.

Location

Charles Stephens Funeral Directors Neston
11 The Cross, Neston, CHW
CH64 9UB, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.