Lostock Lodge Care Home provides family value led residential and dementia care and support in a quiet area of Lostock Gralam. Close to the town of Northwich and the M6, Lostock Lodge Care Home is one of Country Court Care's purpose-built homes. It is here that personalised, family led care is delivered by devoted and capable staff, highly competent in caring for the needs and wishes of each individual resident.
From music groups with pre-schoolers to gardening projects with teenagers, our homes are lively and integral to their local communities. We’re passionate about caring for our residents and committed to supporting people to have an outstanding quality of life.
Location
Lostock Lodge Care Home - Country Court
Cheshire Business Park Roundabout, Lostock Gralam, CHW
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.