Welcome
Our staff listen carefully to the needs of each individual, whilst providing a personalised approach that is tailored to their specific requirements. With 24-hour support from our professional team, you’ll have peace of mind knowing that your safety and wellbeing is our priority. We also understand how important it is to keep connected with friends and family back home. That’s why we provide activities such as family visits, emailing, telephone calls and Skype sessions, allowing you to stay in touch with those who matter most.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.