Parklands is a purpose-built care home situated in friendly Poynton village. It is close to local shops and other amenities, such as the Civic Centre and local churches of all denominations. Parklands have 40 single rooms. All rooms have television points. There are a number of pleasant lounge areas throughout the home and all are smoke-free. For those residents who wish to smoke the designated smoking area is at the rear of the building in the garden area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.