Nursing HomeAssisted Living FacilityRetirement CommunitySenior Citizen Center
As part of the award-winning Porthaven Care Home Group, Astbury Mere Care Home in Congleton has an excellent reputation for delivering the highest quality care and lifestyle services.
We are confident that we are one of the leading care homes in Congleton, offering spacious bedrooms with en suite wetrooms, communal features such as private dining for family get-togethers, and a programme of activities to enhance mental, physical and emotional wellbeing 7 days a week. We would be delighted to show you our home, and should you decide to visit us, you will see the difference we make to the lives of our residents and their families.
For an informal discussion or to arrange a visit, please get in touch with a member of our friendly team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.