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Business Details
About
Nursing Home
Orchid Lawns is a care home designed for older people with dementia. The home provides a specialist dementia nursing service, working in partnership with Central Bedfordshire PCT and Local Authorities. Situated in the affluent village of Steppingley in Bedfordshire, the home offers a supportive environment with en-suite bedrooms and comfortable lounge areas. Our dedicated team ensure we meet the resident’s individual care and social needs. Care and support is provided in a manner that offers privacy, respect and dignity. Individuals are able to exercise maximum choice on matters relating to their daily lives.
Location
Priory Orchid Lawns Care Home
72a Ampthill Road, Bedford, CBF
MK45 1BA, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.