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Orchard House Care Home

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About

Nursing Home
Orchard House Care Home in Wisbech provides specialist residential dementia care, 24-hour nursing care, respite and compassionate end-of-life care. Our experienced, award-winning team supports residents as their needs change, helping them remain in familiar surroundings. Led by General Manager Sarah Watson, the home has an award-winning Dementia Ambassador, a nationally award winning recognised Lifestyle Team, accessible gardens and regular community outings. We also provide free dementia and care-information sessions for families, community groups, businesses and local professionals.

Location

Orchard House Care Home
107 Money Bank, Wisbech, CAM
PE13 2JF, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.