At Robinson House we provide support for people with learning disabilities, autism and behaviours that challenge. It is our aim to improve the health and wellbeing of the individuals we support, as well as helping people to develop the skills they need for independent living. The support at Robinson House is delivered by a dedicated multidisciplinary team of staff who aim to enable all people to make their own choices about the support they receive. Staff members work with each individual to create a Person Centred Plan which outlines the level of support required.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.