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Millbrook House Retirement Community - Sanctuary Supported Living

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About

Retirement CommunityAssisted Living Facility
Located to the south of Soham village, Millbrook House is a purpose built extra care scheme, providing high quality homes with a range of on-site services and facilities. One and two bedroom apartments are available for rent or shared ownership. Designed to offer comfort, independence and peace of mind, Millbrook House has a dedicated care and support team enabling you to enjoy your own home and your own way of life.

Location

Millbrook House Retirement Community - Sanctuary Supported Living
Lode Close, Soham, CAM
CB7 5WN, United Kingdom

Hours

Monday9:00 AM - 3:00 PM
Tuesday9:00 AM - 3:00 PM
Wednesday9:00 AM - 3:00 PM
Thursday9:00 AM - 3:00 PM
Friday9:00 AM - 3:00 PM
Saturday9:00 AM - 3:00 PM
Sunday9:00 AM - 3:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.