Situated just one mile from the charming historic city of Ely, Baird Lodge offers 35 spacious apartments to rent with a range of on-site services and facilities.
All of our beautifully decorated apartments are suitable for wheelchair access and with its stunning glass fronted atrium, Baird Lodge makes you feel like you are entering a grand hotel.
Designed to offer comfort, independence and peace of mind, each apartment is connected to an alarm call system which links directly to a dedicated care and support team who are on hand 24 hours a day.
Location
Baird Lodge Retirement Community - Sanctuary Supported Living
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.