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Business Details
About
Nursing HomeCharityHome Health Care ServiceNon-Profit OrganizationSenior Citizen Center
Saffron Gardens Care Home offers outstanding 24/7 nursing care for older people with specific needs, including those living with dementia.
Our 70-bed home is divided into 5 thoughtfully designed units, each created with later living in mind. We aim to provide a warm, welcoming environment where you can truly feel at home – from our cosy lounges to our spacious, enclosed gardens.
We have been rated ‘Good’ by the Care Quality Commission (CQC) with an ‘Outstanding’ rating for how responsive the service is, in recognition of our person centred and compassionate approach.
Location
Brunelcare's Saffron Gardens Care Home
Saffron Gardens Prospect Place, Whitehall, BST
BS5 9FF, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.