Certified by NGS Macmillan Cancer Emotional support Centre - Westbury-on-Trym, Bristol • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
We have a whole range of support and information for anyone living with and beyond any cancer diagnosis, from Bristol and the surrounding areas. We also provide emotional and holistic support for partners, families and carers. We offer a non-clinical environment where people can just ?drop in? for a cup of tea and a chat with a Cancer Support Worker or one of our volunteers. If you would like to talk through your concerns a Health Needs Assessment appointment can be booked where a Cancer Support Worker can individualise care and support to your needs. Our Support Workers can help you explore these concerns and then provide you with appropriate information and,or help you to be referred or signposted to appropriate services in your area. We have an extensive leaflet library, and also offer a signposting service to other local groups and community agencies. We also run Early Cancer Information and support clinics and other Emotional support courses. Other activities,services offered: referrals on to Cancer Services, Dietician Clinic, Physiotherapy pre-hab and re-hab, Emotional support , Psychological support, information on Cancer Exercise programmes in and around Bristol and referrals to the Macmillan Citizen Advice Team for Money. We also run seasonal craft and gardening groups throughout the year. Call us for more information.
Location
Certified by NGS Macmillan Cancer Emotional support Centre - Westbury-on-Trym, Bristol • Jun 28, 2026
NGS Macmillan Cancer Emotional support Centre - Westbury-on-Trym, Bristol
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About NGS Macmillan Cancer Emotional support Centre - Westbury-on-Trym, Bristol
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Cancer Information and Support Service in Bristol?
It is a service that offers free cancer support including information, counselling, benefits advice, and complementary therapies to people affected by cancer in Bristol.
How can I contact the Macmillan Support Line?
You can call the Macmillan Support Line for free on 0808 239 5724. The line is open 7 days a week from 8 am to 8 pm.
What are the opening hours of the Macmillan Cancer Information and Support Service in Bristol?
The centre is open Monday to Friday from 9:30 am to 4:00 pm and is closed on Saturdays and Sundays.
Are there cancer support services for people who use British Sign Language?
Yes, cancer information and support services are available in British Sign Language to help those who need it.
What kind of financial support can Macmillan provide for people affected by cancer?
Macmillan offers small one-off means-tested Grants to help with the extra costs of living with cancer. More information is available online or by phone.
Does Macmillan Cancer Support provide information in different languages?
Yes, cancer information is available in a range of different languages to assist people from various backgrounds.
Where is the Macmillan Cancer Information and Support Service located?
It is located at Beaufort House, Southmead Hospital, Bristol, BS10 5NB, United Kingdom.
Which nearby healthcare facilities can I visit when coming to Macmillan Cancer Information and Support Service?
Nearby facilities include Southmead Hospital Emergency Department, Bristol Breast Care Centre, Southmead Fracture Clinic, and Bristol Centre for Reproductive Medicine - BCRM, providing comprehensive health services close by.
Is there a convenient place to grab refreshments near Macmillan Cancer Information and Support Service?
Yes, Costa Coffee is nearby where visitors can enjoy coffee and refreshments before or after their visit.
Where can I find more information or community support beyond the Macmillan Cancer Information and Support Service?
You can join the Macmillan Online Community to connect with thousands of others affected by cancer or visit their official website and social media channels.
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