Senior Citizen CenterCharityNon-Profit OrganizationNursing Home
Robinson House is a 70-bed home situated in a quiet cul-desac in Stockwood that offers 24/7 nursing care for older people with specific nursing needs, including those living with a dementia.
The home was built in 1993 and a reconfiguration of the original building was completed in 2012. The reconfiguration resulted in two floors of 35 single rooms with each floor being fully accessible particularly for people living with dementia. Our care home has been accredited by the Gold Standards Framework for our excellent standard of end of life care. We have a person-centred approach to care which maintains your dignity and respect.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.