Nursing HomeAdult Day CareAssisted Living FacilityDay Care Center
Welcome to Pinehurst Care Centre in Berkshire. Situated in the leafy village of Crowthorne, our well-maintained facility offers 24-hour care for people over the age of 65, and in particular those living with Dementia. We are blessed with a long-serving team of support staff that provide high-quality, person-centred care within our homely environment. We offer short-term and long-term, respite and post-operative care.
Pinehurst comprises 47 en-suite bedrooms, split across 3 houses. We encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.