Brand Certified
Macmillan Benefits Service - Poole, Dorset
Certified by Macmillan Benefits Service - Poole, Dorset • May 24, 2026
Business Details
Town Hall, Civic Centre, Poole, Bournemouth
BH2 6DY, United Kingdom
Certified by Macmillan Benefits Service - Poole, Dorset • May 24, 2026
+44 1202 644473
Certified by Macmillan Benefits Service - Poole, Dorset • May 24, 2026
http://www.citizensadvicebcp.org.uk/macmillan/
Certified by Macmillan Benefits Service - Poole, Dorset • May 24, 2026
About
Certified by Macmillan Benefits Service - Poole, Dorset • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
This service provides advice on welfare benefits you may be able to claim, help you fill in applications for benefits and signpost you to further advice around employment issues, housing and debt and assist with appeals against benefits decisions.The service is delivered through telephone and home visit appointments. This is a self-referral service made by phone, letter or email. Please contact our the service admin assistant Mandy for more information and to book and appointments with one of our specialist advisers on telephone 01202 644473, email amanda.sinclair@citizensadvicebcp.org.uk or write to Citizens Advice BCP Macmillan Team, Civic Centre, Bourne Avenue, Bournemouth, BH2 6DY.
Location
Certified by Macmillan Benefits Service - Poole, Dorset • May 24, 2026
Macmillan Benefits Service - Poole, Dorset
Town Hall, Civic Centre, Poole, Bournemouth
BH2 6DY, United Kingdom
Hours
Certified by Macmillan Benefits Service - Poole, Dorset • May 24, 2026
Monday10:00 AM - 4:00 PM
Tuesday10:00 AM - 4:00 PM
Wednesday10:00 AM - 4:00 PM
Thursday10:00 AM - 4:00 PM
Friday10:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
Frequently Asked Questions About Macmillan Benefits Service - Poole, Dorset
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
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