Bartlett’s residential care home is a Victorian country house built in 1856 for the Bartlett family when they were the High Sheriffs of Buckinghamshire. Set in an extensive 18 acres of grounds, located close to Aylesbury and with spectacular views across the Chilterns Area of Outstanding Natural Beauty, it is perfect for those who wish to be secure in the knowledge that all their personal and social needs will be met. Bartlett’s offers its residents around the clock personal care, assisting residents as often and as much as they would like. An open and evolving care plan allows for effective and comprehensive care for all residents, as individuals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.