Located at the heart of Buckinghamshire, Chartwell Manor is a purpose-built care home, providing person-centred nursing, residential and dementia care.
With superior care at its heart, and supported by 5-star facilities and 61 spacious en-suite bedrooms, Chartwell Manor will not only provide the very best physical environment for those living here, but an opportunity for each person to live life to the fullest.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.