Redhill Court is a beautiful care home located in a residential area on the outskirts of south Birmingham.
Close to West Heath Park, our care home is located on a bus route in and out of Birmingham city centre with all the shops, restaurants, theatre and other attractions this has to offer, as well as being easily accessible from the M42.
Our dedicated team provides a range of care and support for our residents, including residential care, dementia care and respite care.
Location
Redhill Court Residential Care Home - Sanctuary Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.