Providing a warm ambience and housing up to 45 residents; Priestley Rose was one of the first Macc Care homes to provide single occupancy bedrooms, along with a number of double occupancy rooms for couples or friends. This home’s sunny disposition is maintained by the excellent team of carers, many of whom have worked with the home for over a decade.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.