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Business Details
About
Nursing Home
Elderflower Grange is a brand new, luxury care home in Erdington, providing quality residential, nursing and dementia care in luxurious surroundings.
The Birmingham care home has 77 bedrooms, each one beautifully decorated with its own en-suite wet room. The ground floor rooms have direct access to secure, landscaped gardens. Residents can relax in the home’s cafe, cinema room and a hair and beauty salon, as well as plenty of outdoor spaces.
The committed and experienced team strive to support residents to live every day to the full. They take the time to get to know each resident and create a care plan, designed to their needs and preferences.
Location
Elderflower Grange Care Home - Care UK
66-86 Orphanage Rd, Birmingham, BIR
B24 9HX, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.