Assisted Living FacilityMental Health ServiceNursing HomeRetirement CommunitySenior Citizen Center
Our Care Centre has a capacity for 116 residents. Our NVQ qualified nurses and carers provide care for those in need of specialist care, including dementia, stroke and Alzheimer’s suffers as well as elderly care and end of life care. We promote individual, person-centred care in a relaxed and comfortable atmosphere, encouraging independence, choice and dignity throughout all that we do.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.