Bartley Green Lodge is an attractive care home located in a residential area of Birmingham. Situated opposite St Michael’s Church, it is within walking distance of several shops and is a short bus ride from the city centre’s attractions, including the Library of Birmingham and the Bullring shopping centre.
Our dedicated team provides a range of care and support for our residents, including residential care, dementia care and respite care.
Location
Bartley Green Lodge Residential Care Home - Sanctuary Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.