New Day Nursing Home offers high-quality residential, nursing, and dementia care in a beautifully converted period building in Acocks Green, Birmingham. Once a maternity hospital, the home blends historic charm with modern facilities, including a sensory room, computer suite, and two welcoming lounges. We support up to 37 residents with personalised care tailored to individual needs, including respite and convalescence services. Secure landscaped gardens, private bedrooms, and a vibrant community environment promote comfort, dignity, and well-being. At New Day, every resident is supported to live fully, with care designed to enhance quality of life in a safe, homely setting.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.