Nursing HomeAssisted Living FacilitySenior Citizen Center
Located in the heart of Kempston, Bedfordshire, Fernleigh Court Care & Nursing Home offers a welcoming and inviting atmosphere from the moment you arrive. Our home is expertly designed to provide top-quality nursing, residential, dementia, and short-stay convalescence and respite care for up to eighty residents.
Every detail of our facility is thoughtfully designed to support a vibrant and fulfilling lifestyle. Residents can enjoy a range of engaging daily activities, whether it's socializing in our cosy on-site pub, watching a favourite film in our private cinema, or pampering themselves in our hair and beauty salon. At Fernleigh Court, there's always something special happening to enrich the lives of our residents.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.