Assisted Living FacilityNursing HomeSenior Citizen Centre
Just 15 minutes’ drive from Belfast, Glenabbey Manor residential care home in Glengormley, County Antrim, provides person-centred, 24-hour professional care, ranging from social care to specialist provisions for those living with dementia. Glenabbey Manor is a friendly & welcoming care home with 76 beautifully decorated & furnished bedrooms. Residents are able to enjoy as much of an independent lifestyle as possible, with experienced & highly-trained staff always on hand to provide support with individuals' daily care needs. Our activity programme ensures that residents have the opportunity to take part in engaging & stimulating activities, organised with the past times & interests in mind. Meals are prepared using fresh produce on site.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.