Jesmond Care Home is a modern purpose-built care home situated on the outskirts of Bridge of Don. The home opened in 2008 and sits at the heart of it’s community and has an excellent reputation locally for providing first class care.
The home provides the very best residential and nursing care to elderly residents and creates a positive and supportive culture for all people to live work and thrive within. Jesmond care home encourage an active lifestyle to support positive health and wellbeing for residents. It’s focus on personalised care ensures each individual receives care that is unique to them based on their needs and wants.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.