Riverside Care Home is located on the banks of River Tee in Aberdeen. Arranged across three spacious, accessible floors, our warm and welcoming property hosts 42 ensuite bedrooms (toilet and basin), purpose-built for the residential and nursing care needs of our residents.
Offering 24-hour nursing care with professionally trained staff to support older adults in dementia care, palliative care, respite services and end-of-life care.
The home promotes positive well-being for residents with a focus on meaningful activity and a quality lifestyle for all.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.