Wyndwell care home is a long-established home on the harbour of Peterhead, situated in the heart of the village. An old, traditional building with quirky rooms and high ceilings and large windows. The home balances character and tradition and maintains the comfortable and relaxed feeling of home.
Many residents of Wyndwell are long-standing members of the community who enjoy the integration and connections formed with the village and surrounding towns. We encourage these special memories to be explored which is why we remain integrated in community life and events.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.