Kynnaird House is a high quality, purpose-built nursing home located in the charming fishing village of Fraserburgh in the North East of Scotland.
Featuring ensuite rooms, Kynnaird House caters predominantly to frail elderly residents, although clients with dementia-related conditions can also be catered for.
We have a dementia therapist who works with us each week to give residents as much support as possible. The home provides a comfortable residence while also ensuring a safe and secure environment.
Allowing residents to retain as much of their independence as possible is a key priority at Kynnaird House, and our tailored activities programme allows your loved ones to continue enjoying their favourite hobbies, or even take up new ones
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.